Last updated: 5 November 2026
Prime Logistics Ltd (company no. C60594), No. 10 Matthew's Building, Triq Sant Andrija, Marsaxlokk MXK1412, Malta, is the data controller for this website and for GrowthOS, our internal marketing tool. Our brands are Prime Charters, Prime Rentals and South Wind Guesthouse; each brand's own website has its own privacy notice for bookings. Contact: info@primelogistics.com.mt, +356 27891234.
Contact and enquiry details you send us (name, email, phone, message), for example through our contact form or newsletter sign-up.
Website usage data such as pages visited, device and browser type, collected through cookies and analytics where you consent.
Business account data from services we connect to GrowthOS, such as our own social media pages, advertising accounts and file storage. This covers our own accounts and content, not personal accounts of website visitors.
Public posts that people share in online communities and that we save by hand as possible enquiries. We keep only a short excerpt, the link and our notes.
Replying to your enquiry and providing our services: steps before a contract, or the contract itself.
Newsletters and marketing emails: your consent, which you can withdraw at any time.
Running and improving our marketing and advertising: our legitimate interest in promoting our business.
Website analytics and advertising cookies: your consent.
Accounting and legal records: legal obligation.
GrowthOS connects to Google services, including Google Ads, only for Prime Logistics Ltd's own accounts. We use this data to plan, manage and report on our own advertising. GrowthOS's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell this data, use it for unrelated advertising, or let people read it except where needed to run, secure or support our business, or where the law requires.
We use service providers who process data on our behalf, including Cloudflare (hosting and storage), Microsoft (email and files), Google (analytics and advertising), Meta (Facebook and Instagram) and Anthropic (AI assistance). Our booking platforms process data for bookings on our brand websites. We do not sell personal data. Some providers are outside the EU; where they are, we rely on adequacy decisions or the European Commission's standard contractual clauses.
Enquiries that do not lead to a booking or contract: up to 24 months.
Customer and accounting records: as long as Maltese law requires.
Saved public posts: up to 12 months, then deleted.
Marketing consent records: for as long as you remain subscribed, plus proof of consent.
You can ask us to access, correct, delete or export your data, to restrict or object to how we use it, and to withdraw consent. Email info@primelogistics.com.mt and we will reply within one month. You can also complain to Malta's Information and Data Protection Commissioner (idpc.org.mt).
We will post any update on this page and change the date at the top.